Category Archives: Notary Tips

Crucial Key to Success: Effective Communication

5 Refresher Tips for Communicating Effectively 

Notary agents are always on the go, sometimes working with clients to squeeze in that last-minute closing , as well as working through rescheduled assignments.

We are all human; Things pop up, closings get rescheduled or moved locations. However, never forget how crucial it is to communicate effectively. 

Below we’ve compiled a list of communication tips when working with NTS, as well as any other signing service company.

  1. Sometimes, it’s better to pick up the phone.
    1. If you have a long message you need to get across, a phone call could be more beneficial than creating an email. 
  2. Be brief, yet specific. 
    1. It will help you get straight to your talking point by being direct with your communication. Be sure you are answering all questions or concerns when replying to an email. Also, avoid using filler words like “um” or “like” too often. 
  3. Take notes, or repeat the other person.
    1. When talking over the phone, always be sure to take notes; Don’t rely on your memory. It helps to repeat certain aspects of what the other person is saying, to clarify and prevent misunderstandings. 
  4. Smile and maintain a positive attitude.
    1. Even when speaking on the phone, you smile will convey a your positive attitude that will translate to the other person. Smiling often will help you exude a positive image and encourage others to respond positively to you. 
  5. Check the messages before sending. 
    1. This helps avoid spelling or grammatical errors, and ensures you’re message has the correct intentions. 

Effective communication is a teachable skill.  Following the tips outlined above will enable you to craft your communication skills.

 

One More Way to Verify Identification

Additional Form of Identification for Notarization Beginning July 1, 2017

As notarizing is very much a key area of our industry we feel it important to share the below with the membership of the Florida Land Title Association.

As passed by the 2017 Florida Legislature and signed by Governor Scott on May 9, 2017, a veteran health identification card will be an acceptable form of identification for a notary effective July 1, 2017.

Effective July1, 2017, forms of acceptable identification will be:

a. A Florida identification card or driver license issued by the public agency authorized to issue driver licenses;
b. A passport issued by the Department of State of the United States;
c. A passport issued by a foreign government if the document is stamped by the United States Bureau of Citizenship and Immigration  Services;
d. A driver license or an identification card issued by a public agency authorized to issue driver licenses in a state other than Florida,  a territory of the United States, or Canada or Mexico;
e. An identification card issued by any branch of the armed forces of the United States;

f.    A veteran health identification card issued by the United States Department of Veterans Affairs (effective July 1, 2017);

g. An inmate identification card issued on or after January 1, 1991, by the Florida Department of Corrections for an inmate who is in  the custody of the department;
h. An inmate identification card issued by the United States Department of Justice, Bureau of Prisons, for an inmate who is in the  custody of the department;
i. A sworn, written statement from a sworn law enforcement officer that the forms of identification for an inmate in an institution of  confinement were confiscated upon confinement and that the person named in the document is the person whose signature is to be  notarized; or
j. An identification card issued by the United States Bureau of Citizenship and Immigration Services.

To read the complete Bill, CLICK HERE.

 

 

Can you photocopy military ID cards?

Did you know that photocopying a military ID, common access card (CAC), or any other similar ID that is prescribed by an agency of the United States is a violation of federal law?  If you have a case where you receive a military or similar ID for closing, you may check it but you CANNOT copy it.  You’re best bet is to request a different ID, such as their state issued Driver’s License, as our title clients do need to obtain a copy of their valid ID for our file.

Below is the U.S. Code showing the official details.

To read more on the code and why it’s important, click HERE.